Shipping Policy

Thank you for shopping at Synthesis Hub. We are committed to delivering your wellness and health gadgets quickly and safely.

1. Order Processing Time

All orders are processed within 1–3 business days (Monday to Friday, excluding public holidays) after payment confirmation. You will receive an order confirmation email immediately after purchase.

2. Shipping Destinations

• Canada — all provinces and territories
• United States — all 50 states
• International — select countries (email info@synthesishub.shop to confirm availability)

3. Lost or Damaged Packages

If your order arrives damaged or is confirmed lost, contact us within 7 days of the expected delivery date at info@synthesishub.shop with your order number and photos. We will arrange a replacement or refund.

4. Incorrect Address

Please ensure your shipping address is correct at checkout. We are not responsible for orders delivered to an incorrect address provided by the customer. Contact us immediately at info@synthesishub.shop if you need to correct your address before shipment.

5. Contact Us

Email: info@synthesishub.shop
Website: synthesishub.shop